For players 21 and over

t baji's commitment to responsible gaming

t baji is committed to providing every member with a safe and healthy gaming environment, so that entertainment never becomes a burden. This page has full details of our tools, guidelines, and support.

Safe account controls
Deposit limits
24/7 support
Self-exclusion
21+

Verify age

Casino and betting on t baji are exclusively for members aged 21 or older. Opening an account for a minor is strictly prohibited.

Gaming is for entertainment, not addiction

Slots, live casino, or cricket betting — any form of online gambling is essentially entertainment. t baji believes a member truly enjoys themselves only when they stay aware of their budget and time limits. Problems start when gambling is seen as the only way to recover lost money. Every bet is an independent event, and no outcome is guaranteed in advance.

Reading our terms and conditions will show you that age and identity verification are mandatory before becoming a t baji member. This process is not only for security — it is also essential to ensure responsible participation.

If you feel your playing habits or spending are getting out of control, use our tools or contact the support team directly. Our FAQ section has detailed guidance on limit setting and self-exclusion.

Every member's information is kept secure at t baji. How your personal data is stored and used is explained in detail in our privacy policy. Responsible gaming and data protection go hand in hand.

Tools to keep yourself safe

Deposit limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately; a request to increase it can be done after a brief waiting period.

Loss limit

Decide in advance how much you are willing to lose within a given period. When the limit is reached, the system will automatically prevent further bets.

Session time limit

Set a maximum time for continuous play. When the time is up, the session will end and you will be prompted to take a break. Regular breaks help keep your mind fresh.

Cooling-off period

If you want a temporary break, pause your account for 24 hours to 30 days. During this time, login and deposits will not be possible.

Self-exclusion

If you need a long-term break, choose self-exclusion. You can close your account for 6 months or permanently. Once activated, the account cannot be reopened before the period ends.

Reality check notifications

Pop-up messages at set intervals will remind you how long you have been playing and how much you have spent. This helps you make more aware decisions.

Limit setting request

Fill in the form below to add or change a limit on your account. Our support team will process your request.

Recognise the warning signs

If you notice any of the signs below in yourself or someone you know, it is time to seek help.

Chasing losses

Repeatedly placing bets to try to recover lost money is a clear sign of a problem.

Exceeding your budget

Using money meant for food, bills, or family expenses on gambling is a serious concern.

Hiding it from family

Keeping the amount you play or the losses you make secret from family or friends.

Impact on sleep and work

Being unable to focus on sleep, work, or studies because of gambling.

Restlessness during breaks

Feeling uncomfortable, irritable, or moody when unable to play.

Loss of control

Repeatedly returning despite attempts to stop, and being unable to stick to a decision.

Ways to get support

You do not have to face this alone. Several paths to support are available.

t baji live chat support

Talk to us directly via live chat in Bengali or English, 24 hours a day, 7 days a week. Our team is ready to help with limit setting, self-exclusion, or any concern.

Email support

You can write to us in detail by email. Our support address is: [email protected] — the team responds in both Bengali and English.

Family and close ones

Open up to a family member or a trusted friend. Support from someone close can often work faster than professional help.

Professional counsellors

Reach out to a mental health specialist or an addiction counsellor. Counselling services in Bangladesh are available through hospitals and welfare organisations.

Community support groups

Connect with others who want to overcome problem gambling. Sharing experiences with each other makes future decisions easier.

t baji support centre

Our support centre has responsible gaming guidelines, FAQs, and a self-assessment questionnaire. It can help you understand where you stand.

t baji's core principles and commitment

t baji is not just an entertainment platform — it believes in creating a responsible environment. We ensure that all products are run by fair random number generators and that no game or system can guarantee a specific outcome.

We take the utmost care to protect minors. If you think an underage person may be able to access your account, set a password on your computer or phone and inform us immediately. Opening or using an account by anyone under 21 is strictly prohibited.

Remember — gambling is a form of entertainment. It should not be seen as a source of income, a way to pay off debt, or an escape from emotional distress. If you started playing to cope with stress or unhappiness, please seek the relevant professional support.

You can learn more about t baji's mission and values on our about us page. Providing a responsible service is part of our long-term commitment.

Some simple rules for safe gaming

  • Only bet money that you can afford to lose without financial hardship.
  • Decide in advance how long and how much you will play.
  • Never place bets while under the influence of alcohol or drugs.
  • Do not try to win back losses immediately after a losing session.
  • Keep time aside for family, work, and hobbies outside of gambling.
  • Assess yourself regularly — setting limits on your account is nothing to be ashamed of.

Responsible gaming FAQs

Contact the support team via live chat or email. Once your identity is verified, self-exclusion will be activated for your chosen duration — from 6 months up to permanent. While active, login, deposits, and betting will be disabled.

Yes, a request to lower your limit takes effect immediately. A request to raise it goes through a brief review process first, which helps protect you from making decisions in the heat of the moment.

No. Casino and sports betting on t baji are strictly for players aged 21 and over. Age is verified at registration, and additional identity documents may be requested in suspicious cases. Any account used on behalf of a minor will be closed.

A cooling-off period is a temporary break — usually 24 hours to 30 days. Once it ends, the account returns to normal use. Self-exclusion is long-term — a minimum of 6 months. During that time, there is no option to reactivate the account before the period ends.

Yes. If you believe a family member is having problems due to gambling, contact t baji via live chat or email. We will take the necessary steps regarding that account. Encourage them to seek professional counselling.

No, t baji support is available in both Bengali and English. You can write in either language via 24/7 live chat or email ([email protected]) — the team will reply in your preferred language.