t baji's Privacy Policy

1 Introduction and Scope

t baji is an online gaming and sports betting platform that provides services to users in Bangladesh. This privacy policy ("Policy") applies to t baji's website, mobile application, and all related services.

By using our services, you consent to the collection and use of information as described in this policy. We recommend reviewing this policy alongside our Terms and Conditions, as the two documents complement each other.

This policy applies only to information collected through t baji's own platform. Information provided through third-party websites or services will be governed by those parties' own privacy policies.

2 Information We Collect

t baji collects information from you in two main ways — what you provide directly and what is collected automatically.

2.1 Information You Provide Directly

During account registration and use of our services, you may provide the following information:

• Full name and date of birth (for age verification — to confirm the 21+ age requirement)
• Email address and mobile number
• Residential address
• Payment details, such as bKash, Nagad, or Rocket account numbers
• National ID or passport number (for identity verification)
• Messages and information provided when contacting us via live chat or email

2.2 Automatically Collected Information

When you use our platform, the following information may be collected automatically through technical means:

• IP address and device identifier
• Browser type and operating system
• Pages visited, click patterns, and time spent on the platform
• Information collected through cookies and similar tracking technologies
• Gaming activity logs, betting history, and transaction records

2.3 Information Received from Third Parties

Where necessary for identity verification, fraud prevention, or age confirmation, t baji may collect limited information from legitimate third-party service providers or payment processors.

3 Purposes for Using Your Information

t baji uses the information collected for the following purposes:

• To create accounts and complete identity verification
• To process deposits, withdrawals, and other financial transactions
• To manage bonuses, promotions, and the VIP programme
• To resolve user issues through 24/7 live chat and email support
• To prevent fraud, money laundering, and unauthorised account use
• To ensure the technical improvement and security of the platform
• To send relevant promotional messages or service updates (you may opt out at any time)
• To support the implementation of responsible gaming policies

We never sell your information to third parties for marketing purposes without your consent.

4 Sharing and Disclosure of Information

t baji may share your information with trusted parties in certain specific circumstances. However, such sharing is always limited to defined reasons and within necessary boundaries.

4.1 Service Provider Partners

We work with selected third parties to handle operations such as payment processing (bKash, Nagad, Rocket, bank transfers), identity verification, technical infrastructure, and customer support. These parties receive information only for their specific contracted tasks and may not use it for any other purpose.

4.2 Legal Obligations

t baji may be required to share information with relevant authorities pursuant to a valid court order, government directive, or legal process.

4.3 Fraud Prevention

Limited information may be shared with industry-standard fraud detection and prevention organisations to identify and prevent fraud in the online gaming sector, in the interest of protecting all users.

4.4 Business Restructuring

In the event of a merger, acquisition, or asset transfer, user information may be transferred to the new party. We will notify you in advance in such circumstances.

5 Cookies and Tracking Technologies

t baji uses cookies and similar technologies to keep the website and application running properly and to improve the user experience.

5.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
• Functional Cookies: Used to remember language preferences and personal settings.
• Analytics Cookies: Help monitor platform usage and improve the quality of our services.

5.2 Cookie Controls

You can disable or delete cookies from your browser settings. However, disabling essential cookies may prevent certain platform features from working properly.

6 Data Storage and Security

t baji has implemented industry-standard technical and organisational measures to keep your information secure.

6.1 Security Measures

• Data transmission is secured through SSL (Secure Sockets Layer) encryption
• Payment information is stored in encrypted databases
• Account access is controlled through OTP verification
• Regular security audits and system updates are carried out
• Access to data is restricted to authorised personnel only

6.2 Data Retention Period

Information is retained for the entire duration your account is active and, after account closure, for as long as required by legal or business obligations. Financial transaction and account records are generally kept for the period required under applicable law.

6.3 Response to a Data Breach

In the event of a data breach, t baji will notify affected users as quickly as possible and take the necessary steps to minimise harm.

7 User Rights

Every member registered with t baji has the following rights regarding their personal information:

7.1 Right to Access

If you wish to know what information we hold about you, you can contact our support team. Requests can be made in Bengali or English via 24/7 live chat or email.

7.2 Right to Rectification

If your profile contains incorrect or incomplete information, you may request a correction. Identity verification may be required before certain information is amended.

7.3 Right to Erasure

After closing your account, you may request deletion of certain information. However, some information may need to be retained for a specified period due to legal obligations.

7.4 Right to Opt Out of Promotional Communications

If you do not wish to receive marketing messages, inform our support team at any time and the relevant communications will be stopped. Service-related essential messages will continue.

7.5 Right to Complain

If you have any concerns about how your information is handled, contact t baji's support team directly. We take every complaint seriously.

8 Protection of Minors' Information

t baji strictly refrains from providing services to anyone under the age of 21. Age verification is in place at the time of registration on our platform, and a national ID or passport may be used to verify age when required.

If an account belonging to a minor is identified, it is closed immediately and the associated information is securely deleted. Adhering to the responsible gaming guidelines is one of the core principles of our platform.

9 International Data Transfers

Our server infrastructure may be located in various regions. As a result, your information may be transferred internationally. In such cases, we ensure that the protection of your information meets the standards set out in this policy.

Adequate safeguards are applied during data transfers, such as contractual obligations and encryption technologies.

10 Policy Changes and Updates

t baji reserves the right to revise this privacy policy as needed. If significant changes are made, we will notify you via your registered email address or through a direct notice when you log in to the platform.

Continued use of our services after any changes will be considered as your acceptance of the updated policy. We therefore recommend reviewing this page regularly.

To learn more about our services and your rights, visit t baji's about us page, which contains information about the company's goals and values.

11 Contact and Complaints Process

If you have any questions, concerns, or complaints about this privacy policy, contact t baji's support team. We are available seven days a week, twenty-four hours a day in both Bengali and English.